Privacy Policy

Name: Athena Agent
Author: Capital District Residential Contractors

Effective Date: October 13, 2026
Last Updated: October 13, 2026

Welcome to the privacy policy of Capital District Residential Contractors. This policy outlines how we collect, use, and protect your information when you interact with our website. We are committed to maintaining the privacy and protection of your personal information.

Information Collection Practices

We collect various types of information through our website. This includes information collected directly from you through our Athena AI Chat Agent.

Data Collected

Chat history data from interactions with our Athena AI Chat Agent.
User-provided information during interactions, such as name and contact details if voluntarily shared.

Methods of Data Collection

Data is collected through automated technologies employed by our Athena AI Chat Agent when you engage in chat sessions on our website.

How Collected Information is Used

Information collected through the Athena AI Chat Agent is used to:

Improve our service delivery and customer support.
Analyze chat interactions to enhance our AI capabilities and overall user experience.

Legal Basis for Processing

For visitors from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the specific context in which we collect it. We rely on your consent to process personal data through the Athena AI Chat Agent.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. This does not include trusted third-party service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.

Data Retention Policies

We retain chat history data for a period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

Data Security Measures

We implement a variety of security measures to maintain the safety of your personal information. These include technical safeguards such as encryption and secure servers, as well as organizational measures to restrict access to personal data.

User Rights

You have the right to access, correct, delete, and restrict the processing of your personal data. You may also have the right to data portability and to object to certain data processing activities.

How to Exercise User Rights

To exercise your rights, please contact us at info@capitaldistrictcontractors.com with your request. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies are categorized as:

Essential Cookies: Necessary for the operation of our site.
Analytics Cookies: Help us analyze usage patterns and improve our website.

Third-Party Services and Integrations

Our website integrates with third-party services, such as the Athena AI Chat Agent, to facilitate user interactions. These services have their own privacy policies and terms of use.

AI Chat Agent Specific Disclosures

The Athena AI Chat Agent collects conversation data during your interactions. This data is stored securely and may be used to improve our AI systems. Users have the right to request deletion of their chat history data.

State Privacy Rights

As required by New York state privacy laws, we provide this privacy policy to inform you about how we collect, use, and protect your personal information. We comply with applicable state privacy laws and regulations.

Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you via email or a prominent notice on our website prior to the change becoming effective.

Contact Information

If you have any questions about this privacy policy, please contact us at:
Email: info@capitaldistrictcontractors.com
Phone: 518-371-9950

IMPORTANT LEGAL DISCLAIMER: This policy template is provided for informational purposes only. Laws and regulations change frequently and without notice, and legal requirements vary by jurisdiction, industry, and business type. Policies may become outdated as laws change. You are solely responsible for (1) verifying the accuracy of all information in this policy, (2) ensuring compliance with all applicable federal, state, and local laws and regulations, (3) regularly checking for legal updates and changes, and (4) updating this policy as laws change. This template does not constitute legal advice, and no attorney-client relationship is formed. We strongly recommend having this document reviewed by qualified legal counsel before publishing or using it for your business.